FREQUENTLY ASKED QUESTIONS
Below, you’ll find answers to the most common questions about our wedding photography and videography services, including packages, booking, coverage area, turnaround times, drone footage, and more. Whether you're looking for a wedding photographer in Syracuse or cinematic wedding videography in Central New York, we’re here to guide you every step of the way.
Also, check out the About page. If you have any other questions, don't hesitate to reach out.
Click any question to jump to the answer!
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What makes you different from other wedding photographers and filmmakers?
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What's your coverage area?
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Have you worked at venue before?
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Do you cover more than one event per day? (No!)
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What happens if your equipment fails or there’s an emergency?
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Does your photography work for darker spaces or barns?
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Do you offer drone footage?
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What happens if your equipment fails or there’s an emergency?
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Do you offer a written contract?
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Do you offer drone footage?
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What do you require from us?
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When will you arrive for our event?
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How much do you charge for overtime?
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What is the payment schedule? Can we pay in installments?
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How many images will I receive with my photography package?
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How will my Wedding Photos and Video(s) be Delivered?
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When will we receive our wedding photos or videos?
Also, check out the ABOUT page. If you have any other questions, don't hesitate to reach out! :-)
What makes you different from other Photographers and/or Filmmakers? *Also read Our Process
At Select Photo + Film, we capture real, natural moments so your day feels authentic and emotional. We plan with you ahead of time using an online portal to mark must-have shots, ensuring nothing is missed. You get undivided attention with one wedding per date—no subcontractors—and experienced second shooters cover every angle when needed. Our colors are timeless and vibrant, and we stay unobtrusive so your memories feel genuine. There is no second chance to get it right on your wedding day, so these are uncompromising principles for us. Please visit: How We're different >
What's your coverage area?
Based in Central New York, we cover several surrounding counties within approx. 1.5 hours of Syracuse, NY. However, we’re happy to travel beyond that for select events. If you're planning a wedding outside of our standard area, we may still be available with an additional travel charge. Just reach out and let us know the details—we’d love to chat and see if we’re a good fit for your location!
Have you worked at our ceremony or reception venue before?
Over the past 12+ years working in Syracuse area wedding industry, we've worked at most venues in CNY. That said, if we haven't been to yours, be assured we'll adequately prepare prior to your event by visiting the venue and/or speaking with the site contact and familiarizing ourselves with the floor plan. Every site poses different challenges – different load-in and security procedures, different room sizes and configurations, different acoustics etc. We'll always ensure familiarity to try to avoid any surprises on your wedding day.
Do you cover more than one wedding or event per day?
For most dates, we focus on just one. We do not take 2 wedding photography bookings for any given date. That said, since the Covid-19 pandemic forced so many couples to shift their dates due to governmental restrictions, we've made accommodations to cover more than one wedding per date, if necessary, but we do prefer to keep our sole focus on one event for photo and video.
What happens if your equipment fails or there’s an emergency?
Your memories are too important for 'what ifs.' I shoot with multiple dual-slot professional cameras meaning every photo is backed up to two separate memory cards the instant it's taken. After your wedding, your files are mirrored across multiple drives and cloud storage. Additionally, I am part of a trusted network of professional CNY photographers; in the one-in-a-million event of a true emergency and I'm abducted by aliens, I have a clear contingency plan to ensure your day is covered by a trusted professional.
Do you offer a written contract?
Absolutely. Our contract outlines and establishes our every obligation to you and your event. If you'd like to view it prior to reserving your date, just let us know and we'll be glad to send you a copy.
Does your photography work for darker spaces or barns?
Absolutely! Once the sun sets, every venue is artificially lit. In darker spaces, it’s even more important that your photographer knows how to work with light effectively. While I love natural light, by using fast prime lenses with wide apertures and off-camera flash techniques designed to mimic natural light, your photos can still feel luminous—even in the darkest venue.
Read this blog-post for more info & photo examples >
Do you offer drone footage?
Yes! All of our wedding videography packages include drone footage at no extra cost. We love capturing those sweeping aerial shots that add a cinematic touch to your wedding film. Please note that drone usage is weather-dependent and subject to FAA flight restrictions in certain locations. But whenever conditions allow, we’re glad to include drone footage complimentary. It’s one of our favorite tools to help tell the full story of your day from a whole new perspective.
What do you require from us?
The more we can get to know you, the better! Since planning a wedding is a hectic experience, we've created an online photography and videography planner for you to complete at your convenience. It takes about 15-20 minutes, and doesn't need to be completed all at once, but you're welcome to be as detailed as you wish. It will cover everything from questions about your vows, any ceremony readings, how many toasts are planned, as well as family details, like table #'s of all your favorite people. Before your big day we'll have a meeting (phone or in person) and go over all the details to ensure we understand your wishes and have your vision at the forefront.
When will you arrive for our event?
This largely depends on your package and coverage. We often arrive 1 hour+ before the scheduled start time, to capture establishing shots and venue details. If your coverage package includes getting ready and preparations, it could be significantly earlier.
How much would you charge for overtime?
Should you decide to extend to time of your event beyond your package coverage, or decide you need coverage at the very end (e.g. for a Sparkler Send-Off), our overtime rate is $200 per hour. If you suspect your event may go into overtime, just let us know and we'll plan accordingly.
What is the payment schedule, can we pay in installments?
After paying a one time retainer to reserve the date of about 1/3 of your total, most clients pay their balance in monthly installments, which are automatically charged to a credit card. Alternatively, we can also accept check payments in thirds; ⅓ retainer, ⅓ halfway to your wedding date, and ⅓ just before your wedding.
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How many images will I receive with my photography package?
While I capture thousands of frames throughout the day, I'll hand-select and professionally edit the very best images to ensure your final collection is a cohesive, high-quality story of your day. You can expect a curated gallery that averages 50 to 100 images per hour of coverage.
How will my Wedding Video(s) be Delivered? *Also read Our Process
For wedding photography, we deliver your images in a beautiful, easy-to-use online gallery. You can view your photos on any device, download them in high resolution, and even share web-optimized versions- perfect for social media.
For wedding videography, we deliver your films digitally, and include access to a complimentary app. This app lets you watch your wedding film right on your smart TV or streaming device—just like Netflix or Hulu. You’ll have your very own wedding channel! You can also download full-resolution versions of your films directly to your computer for safe keeping and backup. In addition to the awesomeness of having everything on all your favorite devices, because our wedding photos and films are delivered digitally, our services are 100% Tax Free in NY State!
When will we receive our wedding photos or video?
Depending on the season and our editing queue, you can expect your full gallery within 6-8 weeks.
For wedding films, the average delivery time is 10-12 weeks. Please note that during peak wedding season, turnaround times may vary slightly based on overall workload. That said, we always aim to deliver your memories as quickly and beautifully as possible!